Shipping policy

Shipping & Return Policy

We are committed to providing a smooth and reliable shopping experience for our customers.

Shipping

  • Orders are processed and shipped within the estimated delivery timeframe provided at checkout.
  • Delivery times may vary depending on location and courier service conditions.

Return Policy

  • Customers are eligible to request for exchange within 14 days from the date of receiving the order.
  • Returned products must be unused, in their original packaging, and in resalable condition.

Order Inspection Policy

  • For orders that are paid online in advance, customers are allowed to open and inspect the package upon delivery.
  • For Cash on Delivery (COD) orders, opening the shipment before payment is not permitted.

Important Notes

  • Any damaged or incorrect items must be reported within 24 hours of delivery.
  • Shipping fees may apply for returns or exchanges unless the issue was caused by our side.

Thank you for choosing our brand.