Shipping policy
Shipping & Return Policy
We are committed to providing a smooth and reliable shopping experience for our customers.
Shipping
- Orders are processed and shipped within the estimated delivery timeframe provided at checkout.
- Delivery times may vary depending on location and courier service conditions.
Return Policy
- Customers are eligible to request for exchange within 14 days from the date of receiving the order.
- Returned products must be unused, in their original packaging, and in resalable condition.
Order Inspection Policy
- For orders that are paid online in advance, customers are allowed to open and inspect the package upon delivery.
- For Cash on Delivery (COD) orders, opening the shipment before payment is not permitted.
Important Notes
- Any damaged or incorrect items must be reported within 24 hours of delivery.
- Shipping fees may apply for returns or exchanges unless the issue was caused by our side.
Thank you for choosing our brand.