Privacy policy

Privacy Policy

JK perfumes operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with our Services and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact Information: Including your name, billing address, shipping address, phone number, email address, and other contact details.
Payment Information: Including payment card information, transaction details, payment method, payment confirmation, and other payment-related information. Payment information may be processed securely by our payment service providers.
Account Information: Including your username, password, preferences, and account settings, where applicable.
Transaction Information: Including the products you view, add to your cart, purchase, return, exchange, cancel, or otherwise interact with, as well as your previous transactions.
Communications: Including information you provide when you contact us through customer service, email, social media, WhatsApp, or other communication channels.
Device Information: Including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information: Including information about how, when, and how often you interact with our Services and website.

How We Collect Your Personal Information

We may collect personal information from the following sources:

Directly from you: When you create an account, place an order, visit or use our Services, contact us, subscribe to communications, or otherwise provide us with your information.
Automatically through our Services: When you use our website or Services, including through cookies and similar technologies.
From our service providers: When third-party service providers process information on our behalf to provide services such as payment processing, shipping, website hosting, analytics, marketing, or customer support.
From partners or other third parties: Where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for purposes including:

Processing and fulfilling your orders.
Processing payments and transactions.
Arranging delivery and shipping.
Providing customer support.
Communicating with you regarding your orders, account, or inquiries.
Improving our website, products, services, and customer experience.
Personalizing your shopping experience.
Sending promotional communications where permitted by law and in accordance with your communication preferences.
Detecting, preventing, and addressing fraud, security issues, or other unauthorized activity.
Complying with applicable legal and regulatory requirements.
Enforcing our terms, policies, and agreements.

Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember your preferences, understand how customers use our Services, and improve your shopping experience.

Cookies may also be used by Shopify and certain third-party service providers that support our website and Services.

You may be able to control or disable certain cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.

Sharing Your Personal Information

We may share your personal information with third parties where necessary to provide our Services or as permitted by applicable law.

These third parties may include:

Shopify and other technology providers.
Payment processors and financial service providers.
Shipping and delivery companies.
Website hosting, analytics, and technical service providers.
Marketing and advertising service providers.
Customer service and communication providers.
Government authorities or other parties where required by law.

We do not sell your personal information to third parties for money.

Security and Retention of Your Information

We take reasonable measures to protect your personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no security measures are perfect or completely impenetrable, and we cannot guarantee absolute security.

The length of time we retain your personal information depends on factors such as whether we need it to maintain your account, provide our Services, fulfill transactions, comply with legal obligations, resolve disputes, prevent fraud, or enforce our agreements and policies.

Your Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including:

Right to Access: You may have the right to request access to personal information we hold about you.
Right to Delete: You may have the right to request deletion of certain personal information.
Right to Correct: You may have the right to request correction of inaccurate or incomplete personal information.
Right to Data Portability: In certain circumstances, you may have the right to receive a copy of your personal information.
Right to Opt Out of Marketing: You may opt out of receiving promotional emails by using the unsubscribe option included in our marketing communications.

Please note that these rights may be subject to limitations and exceptions under applicable law.

To exercise your rights or ask questions about your personal information, please contact us using the details provided below.

For information about how Shopify handles personal information, please visit Shopify Privacy Center.

Complaints

If you have a complaint or concern about how we handle your personal information, please contact us using the contact details below.

We will review and respond to your complaint within a reasonable period and in accordance with applicable law.

Where applicable, you may also have the right to submit a complaint to the relevant data protection or consumer protection authority.

International Transfers

Your personal information may be transferred, stored, or processed outside the country in which you live.

Where required by applicable law, we will take appropriate measures to ensure that international transfers of personal information are handled in accordance with applicable legal requirements.

Children's Privacy

Our Services are not intended for children under the age required by applicable law to provide their personal information without parental or guardian consent.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information, please contact us using the information below so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, legal requirements, or other operational reasons.

When we make changes, we will post the updated Privacy Policy on our website and update the "Last Updated" date above.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.